Supernova Casino Review

SUPERNOVA CASINO HIGHLIGHTS

• Choice of Slots or Cards Match Welcome Bonus with Cashback
• 120+ Rival slots, video poker and table gaming options
• PC instant play casino /download casino or instant play mobile casino
• Deposit up to $1,000 in Bitcoins or US$ (credit card: Discover/Visa/American Express/MasterCard)
• Round-the-clock email, toll-free US line or live chat customer support

Operated by the AffAlliance Affiliates program, Supernova Casino is a Bitcoin and American dollar casino since its launch in 2016. The casino’s home page is www.supernova.im, where Americans will find over 120 games from the provider rival gaming – rival software has a fantastic reputation so there is a lot of choice despite the lack of other software provider titles. These are mainly slots, along with video poker, but a limited selection of table options. Unfortunately, there are no live dealer games at Supernova Casino.

All casino games at Supernova casino are available in free play mode. However, you’ll need to register first to get access to all the free casino games and slots.

US dollar deposits are accepted through a choice of four credit card methods, or you can make a Bitcoin deposit. However, Supernova Casino withdrawals are only permitted through wire transfer.

The website states that the casino is licensed in Curacao but does not display the required seal, which we’d rather they did. Aside from that, transactions are protected by SSL encryption, and payments use a gateway provider for added safety.

CASINO REVIEW OF SUPERNOVA CASINO

The casino goes with a relaxed, cartoon-style theme of a slick anthropomorphic cat driving a classic American car. At the top of the page, the casino provides links to the most common areas of the website, including promotions, games and banking. In the footer are the Terms and Conditions and FAQ.

From the lobby after logging in, the footer with the T&C disappears so you’ll have to read them before logging in. Aside from that, a filter off to the left side allows players to zero in on slot types, table games and video poker. The green ‘Cashier’ to the bottom left takes players to the ‘Bank’ and ‘Promotions’ section of the site to make deposits, cashouts and claim bonuses.

The desktop version is available in instant play, or you can elect to download the Supernova Casino App. Tablet and mobile versions are instant play only, opened through a web browser.

SUPERNOVA CASINO PROS

• American players from all states accepted
• No withdrawal fees by the casino
• Instant deposits
• Weekly and monthly bonus promotions and casino bonuses, Comp Points and VIP program

Supernova Casino Cons

• No live dealer games; limited selection of table games and no specialty games; only from Rival
• Missing Curacao license seal
• $2,000/week max cashout; wire transfer withdrawals only; pass-through fees may apply on deposits
• Very high slot match bonus playthrough requirement of 40x (bonus + deposit)

CUSTOMER SUPPORT AT SUPERNOVA CASINO

We recommend checking the T&C and FAQ to see if you can find the information you’re looking for beforehand. Still, if you need help in English, the round-the-clock customer support team is handling the live chat, email inbox and telephone lines.

Live chats are suitable for quick questions, while email or telephone is best for other situations. The email address is [email protected] while the toll-free number in the US is 1-855-721-7219.

SUPERNOVA CASINO PAYMENT METHODS

A USD deposit or Bitcoin deposit may be subject to a pass-through fee, the amount of which is unclear. Upon first deposit, a member of customer support will call for verification purposes and there are plenty of banking options available.

The T&C make no reference to any casino fees on withdrawals by the casino. Cashouts for American players are unfortunately limited to bank wire transfer. Withdrawals are subject to review by the casino, which requires ID documentation for proof of age and residence for the first withdrawal only. It can take up to 4 business days to process once all information is provided as well as further information around minimum withdrawal amount options too.

Required documents include a photocopy of ID (front and back), a void check, a completed credit card authorization agreement, and an official document with your name and address (such as a utility bill no more than 3 months old). You will also need to complete a payment verification form.

It’s essential to provide accurate information as errors or deception may void your winnings, and possibly your account closed.

Deposits

Method	Minimum	Maximum	Speed
Mastercard/Discover/Visa/AmEx/Bitcoin	$25	$1,000	Instant

Withdrawals

Method	Minimum	Maximum	Speed
Wire transfer	$100	$2,000	Up to 7 business days

DEPOSIT BONUSES AND PROMOTIONS AT SUPERNOVA CASINO

Supernova Casino offers new players a choice between two welcome bonuses, both with cashback bonus. Regular players will find special game promotions, weekend/monthly offers and more including the most exciting deposit bonuses and bonus offers and even some customized weekly offers.

Bonuses are subject to wagering requirements, however, as with many other sites. As such it’s important to read through the casino provided terms and conditions to find out what these requirements are and how they compare to other casinos.

SUPERNOVA CASINO WELCOME OFFER

Both Supernova Casino match bonuses require a minimum deposit of $25 . The accompanying Cashback Bonus takes the shape of a free chip with 50x playthrough requirement and max cashout of 5x. Claim it via live chat.

• 300% Slots Match Bonus on the 1st & 2nd deposit: Bonus Code: BIGEVENT

Playthrough requirement of 40x (deposit + bonus) on slots and specialty games only with no max cashout.

or

• 120% Cards Match Bonus on the 1st & 2nd deposit: Bonus Code: BIGSHOW

Playthrough requirement of 45x (deposit + bonus) on card games only with no max cashout.

Over time, the best casino bonuses have become an important part of the service so taking advantage of the deposit bonus listed and other guarantee bonus options is important.

WEEKEND, MONTHLY AND GAME SPECIAL PROMOTIONS

Regular players have their loyalty rewarded by the casino with slot match bonuses and free spins when making the minimum real money deposit according to the bonus. Free spins have a 50x playthrough requirement and 5x free spins cashout limit unless told otherwise.

It’s also possible for regular players to find monthly bonus deals on slots or card games. The match bonus is awarded according to deposit bands, so the more you deposit, the greater the percentage match.

At any given time, the casino may pick a slot on which to offer a slots match special game promotion with bonus money or free spins.

SUPERNOVA CASINO NO DEPOSIT BONUS

Keep your eyes open for a No Deposit Bonus at Supernova Casino that can have a cashout limit of up to $100 – similar to options at other online casinos.

Unless told otherwise, these come with a 50x playthrough requirement on slots (scratch cards, video slots, keno, 3-reel slots, i-Slots and bingo). On card games (scratch cards, video poker, bingo, blackjack and keno), the playthrough requirement rises to 50x. Finally, for roulette games, the playthrough rises to 60x on European and American roulette, with outside bets deactivated.

CLAIMING YOUR BONUS

Claiming bonuses is relatively straightforward. Although you can find promotions at the top of the page, before logging in, you can also find them in emails so check your inbox. Within the cashier section under promotions, there are also other coupons that you can claim. Remember that you must claim a promotion before the deposit.

Other factors have to be considered when claiming a bonus too, minimum withdrawal amounts factor in as well for withdrawal limits and as deposit limit factors too but all of the information needed can be found on the promotions page.

REWARDS AT SUPERNOVA CASINO

Comp Points (complementary points) are earned by players just by playing, and there is no need to opt-in. Comp Points are earned at a rate of 1 point per $1 bet, but the rate is higher depending on VIP class. Every 1,000 points are the equivalent of $1 in real money.

SUPERNOVA CASINO VIP LEVELS

The Supernova Casino VIP Club is a tiered program, named after constellations, offering more generous benefits as you climb higher with more information available from a personal vip manager. Perks can include higher free chip values ranging from $50 to $500, up to 20% weekly cashback insurance, monthly cashback, birthday bonus, fast withdrawals, personal VIP, free bonuses with no max cashout and real cash deals.

GETTING STARTED AT SUPERNOVA CASINO

1. When you’re ready to register a casino account at Supernova casino, start by visiting www.supernova.im and click on the large yellow ‘REGISTER’ button at the top right.
2. You’ll then be given the option to ‘Play for Real’ or ‘Play for Fun’. Click on the former, followed by ‘Register’.
3. Signing up is a 3-step process taking under 10 minutes. In the first step, you need to provide an email address and create a username and password. Click on the right arrow to continue.
4. In step 2, provide accurate info on your first and last name, birth date and mobile number.
5. In the last step, provide your full address, preferred currency, secret question and answer for security purposes. You can now play free or make a deposit to play for real money.

LIVE DEALER GAMES AT SUPERNOVA CASINO

Regrettably, there are no live dealer games at Supernova, and we hope that this will change in the future.

CASINO GAMES FOR REAL MONEY AT SUPERNOVA CASINO

Real money games allow players to collect bonuses, unlock a range of emotions, as well as a chance to win cash. You can also grow your Comp Points, receive VIP rewards and other benefits when playing Supernova real money games. Of course, you can find Supernova free play games, and we suggest you try them first before playing for real money.

ONLINE TABLE GAMES AT SUPERNOVA CASINO

Unfortunately, Supernova table games include a minimal selection of card or wheel games with only 1 American roulette and 2 blackjack table options. It is a shortcoming that the casino needs to address, perhaps by adding other providers.

VIDEO POKER GAMES AT SUPERNOVA CASINO

Supernova Casino video poker is the second-largest category with about 14 games like Jacks or Better, Tens or Better, Deuces Wild and Multi-Hand variants. We feel that this category of games would also benefit from some more choices.

SLOT GAMES AT SUPERNOVA CASINO

Supernova slots represent the largest category of games at just over 100 games from Rival. Progressive slot games are limited to 3 games only, with video and 3-reel making up the most significant categories. While 100+ slot games sound like a lot, the selection is amongst the smallest we’ve seen and would benefit from more choice.

SUPERNOVA CASINO MOBILE ONLINE CASINO

Supernova mobile is an instant play version of the casino compatible on Android or iOS devices. There’s no download app software to install. All games from Rival are optimized for a mobile platform.

The navigation is smooth, with a hamburger menu at the top where players can find the same functions as the desktop version. These include registration, mobile deposits/withdrawals, mobile promotions and more.

WHAT WE THOUGHT OF SUPERNOVA CASINO

American players will appreciate deposits in Bitcoins or USD through credit card, although the mention of possible pass-through fees caught our eye. We did think that having to make a bank wire withdrawal will not appeal to everyone, and would have liked the option of Bitcoin withdrawals at a minimum. Some competitors are also offering credit card withdrawals.

Cashouts of no more than $2,000/week are relatively low while 7 business day withdrawals (assuming no problems) are adequate. The high playthrough of 40x on slots (deposit + bonus) is steep and likely to put off players.

The casino claims to have a Curacao license but curiously does not display the seal anywhere in the footer, which we would like to see it do.

The game selection at Supernova Casino is minimal. We counted 120+ Rival games for mobile and desktop, 100+ of which are slots, with 14 video slots, leaving less than half a dozen table games and no specialty. We’d like to see more choice introduced across all categories as that is a sticking point with us.

We felt that Supernova Casino could offer better value by working on some of the things we pointed out. Whilst it is one of the good casinos in some aspects, other factors make it a bad casino, and in the meantime we have some other other site suggestions.