For many players, the most important part of the online casino process comes to withdrawing their winnings – it’s also something that’s heavily featured in the frequently asked questions part of online casinos and a big area targeted by customer services teams too. In some regards, the withdrawal process can often be more complicated than it needs to be with many choices, many terms, and many stipulations to finally receive the winnings – so this quick guide will look at the need to knows of casino withdrawals, and how to avoid any unnecessary delays so winnings can be received as quickly as possible.
Withdrawal and pending times – When it comes to choosing the payment method, the time it takes to actually receive the winnings is an important to distinction and the language can often be misleading here. First to note is the pending time – some services which have a much longer pending time and this is the time it takes the casino operator to approve the pay-out, be wary of services that have an unusually long period here. The withdrawal time will refer to the amount of time it will take for funds to clear into a players account, and some services can offer this in less than 24hours now. It’s important to keep both in mind, as a pending time of 72 hours and a withdrawal time of 72 hours will lead to a total of six working days, or over a week for pay-out, and may be what leads to delays.
Have verification documents ready – For some operators, part of the verification process will require receiving different forms of identity verification, whether this be passport or driver’s license, proof of bill for current address, and some other factors too. Having this documentation to hand and ready to send across can expedite the withdrawal process quite a lot but leaves some players feeling uneasy – however they may be a legal requirement, so if they are asked for don’t be alarmed, and being prepared can ensure the process is much easier.
Check for fees wherever possible – It is becoming much less common now, but there are still operators that will charge a withdrawal fee for certain payment methods. This is often outlined in the terms and conditions, and there are many sites now that do have a dedicated page to withdrawal methods that also show this, but if there is no mention it is important to reach out to customer service and confirm any withdrawal fees to avoid any nasty surprises when it comes to pulling out a big win.
Much of what is needed will often be displayed on a dedicated withdrawal page, but where this isn’t the case always be sure to reach out and ask – and if satisfactory answers aren’t given, other services will fill that gap just as well.